An introductory (12 month) consultation program is offered which includes a comprehensive analysis, a targeted training day to meet the practice's most pressing needs, support through monthly coaching, and four follow-up training days. The Phase I program was created to assist Doctors with the development of a patient-centered practice supported by their attitudes and beliefs and provides them with the professional and personal lifestyle which they desire and deserve.

Day One:
Step 1: Research (prior to the visit) (20 hours approximate)

  • Doctor surveys (confidential questionnaire)
  • Staff surveys (confidential questionnaire)
  • Patient surveys (confidential questionnaire)
  • Composite patient profile

Step 2: Data Collection (patients are seen as scheduled)
  • Consultant observation (4-8 hours in office)
  • Practice statistics collection (management and marketing)
  • Chart audit
  • Treatment acceptance monitoring
  • Staff interviews
  • Staff evaluation
  • Doctor interview
  • Facility utilization evaluation
  • Systems analysis
  • Financial status evaluation (profit and loss analysis)
  • Economic model development
  • Fee Analysis
Step 3: Analysis and Work-up
  • Analysis and research data is utilized by consulting team to plan results-oriented strategy for accomplishment of practice goals.
Step 4: Consultation (2-3 hours)
  • Analysis findings and plan presented and discussed with Doctor prior to training.

Day Two:
  • A training day is presented with the entire staff and Doctor. Results of this training session are that the entire team will realize and choose the Doctor's "vision" and plan for the future. (6-8 hours in office, no patients are seen for the day).
  • Training focuses on the concerns the practice analysis revealed as the most immediate practice needs.

CONSECUTIVE 12 MONTHS: (following in-office consultation)
  • Written report to follow within 2-4 weeks of training.
  • Practice Vital Signs statistics to be faxed or mailed to consultant by the 5th of each month for telephone consultation and support.
  • Coaching support for action plan implementation is available to entire team and Doctor as needed. Minimum of 12 scheduled appointments with the Doctor (1 per month) are required.

Quarterly: (Scheduled in the 12 months following initial analysis consultation and training day)
  • Four (4) follow-up reevaluation and training days are presented with the entire staff and Doctor on four individual visits to your office. The purpose of each training session is to review the progress in relation to the implementation of the action plan created at the initial training session. These additional meetings are also an opportunity to evaluate the accomplishment of goals for the practice. (6-8 hours in office, no patients are seen for the day).

© Copyright, Dental Solutions Inc.

contact info

Connie Corbin
5358 Rippling Brook Way
Carmel, IN 46033
tel. 317.514.4564
fax. 888.480.2847

Contact me for a Complimentary One Hour Consultation!

Academy of Dental Management Consultants

Bent-Ericksen & Associates HR Specialists